Privacy Policy
Effective Date: April 27, 2026
Ivy Builders respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, contact forms, landing pages, phone calls, email, text messages, and other communications with Ivy Builders.
Website:
https://theivybuilders.com
Landing Page:
https://theivybuilders.com/lp
SMS Terms:
https://theivybuilders.com/sms-terms/
Business Name:
Ivy Builders
Business Phone:
(424) 330-6661
Business Address:
12100 Wilshire Blvd., Los Angeles, CA 90025
1. Information We Collect
We may collect information that you voluntarily provide to Ivy Builders, including:
Name
Email address
Phone number
ZIP code
Service address
Project details
Service type requested
Messages submitted through our forms
Appointment information
Communication preferences
Any other information you choose to provide
We may also collect basic website usage information, including:
IP address
Browser type
Device type
Pages visited
Date and time of visit
Referral source
Form submission activity
Cookie and tracking information
2. How We Collect Information
We collect information when you:
Submit a contact form or service request form
Request an estimate or consultation
Call, text, or email Ivy Builders
Interact with our website
Schedule an appointment
Communicate with our team
Use our landing pages or online forms
3. How We Use Your Information
Ivy Builders uses your information to:
Respond to your service request
Contact you about your remodeling project
Schedule consultations or appointments
Prepare estimates
Answer questions
Provide customer service
Follow up on submitted inquiries
Improve our website and services
Maintain business records
Comply with legal, regulatory, and security requirements
4. SMS Communications
If you submit a form on our website and check the unchecked SMS consent checkbox, you agree to receive text messages from Ivy Builders related to your service request.
SMS messages may include:
Appointment scheduling
Estimate follow-up
Project questions
Service updates
Requested information
Customer support related to your inquiry
SMS messages are sent only after you provide consent. Consent is not required to purchase services from Ivy Builders.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
5. SMS Opt-In Consent
End users may opt in to receive SMS messages by submitting a service request form on:
LP
The form includes an unchecked SMS consent checkbox. The checkbox is not pre-selected. Users must actively check the box before submitting the form to provide SMS consent.
The SMS consent disclosure says:
“I agree to receive SMS messages from Ivy Builders regarding my service request. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.”
If a user does not check the SMS consent checkbox, Ivy Builders will not send SMS messages to that user.
6. SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any text message from Ivy Builders.
After you reply STOP, we will stop sending SMS messages to your mobile number unless you later provide new consent.
You may also contact Ivy Builders directly at:
Phone:
(424) 330-6661
Website:
https://theivybuilders.com
7. SMS Help
You may reply HELP to any SMS message from Ivy Builders for help.
You may also contact Ivy Builders directly at:
Phone:
(424) 330-6661
Website:
https://theivybuilders.com
8. No Sharing of Mobile Information for Marketing
Ivy Builders does not sell, rent, or share your mobile phone number with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will not be sold, rented, or shared with third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary with service providers who help us deliver text messaging services.
9. How We Share Information
We may share limited information with trusted service providers who help us operate our business, such as:
Website hosting providers
Form and CRM providers
Email service providers
SMS service providers
Scheduling tools
Advertising and analytics platforms
Customer support tools
Contractors or team members involved in responding to your service request
These providers are only permitted to use information as needed to provide services to Ivy Builders.
We may also disclose information when required by law, regulation, legal process, or to protect our rights, safety, customers, or business.
10. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, understand visitor behavior, measure advertising results, and improve the user experience.
These tools may collect information such as your browser type, device type, pages visited, and interactions with our website.
You can control cookies through your browser settings.
11. Advertising and Analytics
Ivy Builders may use third-party platforms, including advertising and analytics tools, to understand website traffic and improve our marketing.
These platforms may use cookies, pixels, or similar technologies to measure visits, form submissions, calls, or other website actions.
We do not sell your personal information.
12. Data Retention
We retain personal information for as long as needed to respond to your inquiry, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
SMS consent records may be retained as needed to document consent and comply with messaging requirements.
13. Data Security
Ivy Builders uses reasonable administrative, technical, and physical safeguards to protect personal information.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect the information you provide.
14. Your Choices
You may request that we update, correct, or delete certain personal information, subject to legal and business recordkeeping requirements.
You may opt out of SMS messages by replying STOP.
You may contact us about privacy requests using the contact information below.
15. Children’s Privacy
Our website and services are intended for adults seeking home remodeling, construction, and related services. We do not knowingly collect personal information from children under 13.
16. Links to Other Websites
Our website may contain links to third-party websites. Ivy Builders is not responsible for the privacy practices, content, or security of third-party websites.
17. Changes to This Privacy Policy
Ivy Builders may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
18. Contact Us
If you have questions about this Privacy Policy, SMS communications, or how your information is handled, please contact us:
Ivy Builders
12100 Wilshire Blvd.
Los Angeles, CA 90025
Phone:
(424) 330-6661
Website:
https://theivybuilders.com
Privacy Policy URL:
https://theivybuilders.com/privacy-policy/
SMS Terms URL:
https://theivybuilders.com/sms-terms/
